Contact Us
At Jupitte, your pet’s comfort and your peace of mind are what we care about most. Whether you’re checking on an order, need help picking the right bamboo product or harness, or just want to share how your furry friend likes our gear — our team is right here to help.
WHY CONTACT US?
- Order and shipping status inquiries
- Size guidance & product recommendations for bamboo pet supplies and dog harnesses
- Returns and exchanges assistance
- Support for lost, delayed or damaged packages
- Gift suggestions for dogs and cats
- Feedback on our products or customer service
- Any other questions you’d like to ask
CONTACT INFORMATION
- Email: jupitte@outlook.com
- Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM MT
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We aim to respond to all inquiries within 24 hours. Messages received outside business hours will be answered on the next working day.